Your privacy matters to us. This Privacy Policy explains exactly what personal data gas59 collects, why we collect it, how we use and protect it, and what rights you hold as a Member. We are committed to transparent, responsible data practices.
Six core commitments that underpin how gas59 handles your personal data every day.
gas59 collects only the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and meet our legal obligations. We do not collect data speculatively or beyond what our documented purposes require.
All personal data held by gas59 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Our infrastructure is hosted on ISO-certified servers with strict access controls, regular penetration testing, and 24/7 security monitoring.
gas59 does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes — ever. Data is shared only with carefully vetted service partners who process it on our behalf under strict data processing agreements.
You have the right to access, correct, delete, and port your personal data. You may object to certain processing activities and withdraw consent at any time. gas59 provides clear, accessible mechanisms to exercise all of these rights with no unnecessary barriers.
We retain personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law. Transaction records are retained for a minimum of five years to satisfy anti-money-laundering obligations. Data is securely deleted or anonymized beyond that period.
This Privacy Policy is written in clear, plain English — not legal jargon designed to obscure. We explain every category of data we collect, every purpose for which we use it, and every party we may share it with. If you have questions, our support team is available 24/7.
Summary: gas59 is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, share, and protect information about you when you use the gas59 platform at https://gas59.cam. By registering an account or using our services, you confirm that you have read and understood this policy. If you do not agree, please discontinue use of the platform.
gas59 operates the online betting and gaming platform accessible at https://gas59.cam ("the Platform"). In the course of providing our services to players across Indonesia — including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, and beyond — we necessarily collect and process certain personal information about you.
This Privacy Policy ("Policy") sets out in full the nature of the personal data we collect, the purposes for which it is used, the parties with whom it may be shared, the safeguards we apply to protect it, and the rights you hold in respect of your data. This Policy applies to all Members of gas59 and to any visitors to the Platform who have not yet registered an account.
This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and gas59. Capitalized terms used in this Policy without definition carry the meanings given to them in the Terms & Conditions.
gas59 acts as the data controller in respect of your personal data. If you have any questions about this Policy or our data practices, you may contact us at [email protected] at any time.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
gas59 collects personal data through several channels: directly from you when you register or interact with the Platform; automatically through your use of the Platform; and, in limited cases, from third-party sources for verification purposes.
In specific circumstances, gas59 may receive personal data about you from third-party sources, including:
gas59 does not collect sensitive special-category data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless explicitly required by a specific legal or regulatory obligation and disclosed to you at the point of collection.
gas59 uses personal data for the following documented purposes. We process data under one or more legal bases, which are set out in Section 5.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, device data | Contract performance |
| KYC identity verification | KYC documents, registration data | Legal obligation |
| Processing deposits and withdrawals | Payment data, transaction logs | Contract performance |
| Fraud prevention and anti-money-laundering | Transaction logs, device data, IP address | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Usage data, transaction logs, preference data | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Platform security and integrity | Device data, usage data, IP address | Legitimate interest |
| Analytics and platform improvement | Usage data, device data (aggregated) | Legitimate interest |
| Personalization and bonus eligibility | Preference data, transaction logs | Consent / Contract performance |
| Promotional communications (opt-in only) | Email address, preference data | Consent |
| Legal compliance and record-keeping | All relevant categories | Legal obligation |
gas59 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by our fraud-prevention systems. Where automated screening flags an account, a human compliance officer reviews the case before any action is taken.
gas59 processes personal data under the following legal bases:
6.1 Service Providers. gas59 shares personal data with carefully selected third-party service providers who process data on our behalf and under our documented instructions. These include payment processors, identity verification providers, fraud detection partners, cloud hosting providers, and customer support platform operators. All such providers are bound by data processing agreements that prohibit them from using your data for any purpose other than fulfilling the contracted service.
6.2 Game Content Providers. Where you play games supplied by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — those studios receive the minimum data necessary to operate the game session (typically a session token and stake amount). They do not receive your full name, national ID, or payment details through this integration.
6.3 Legal and Regulatory Disclosure. gas59 may disclose personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts when required by law or a lawful order, or when gas59 believes disclosure is necessary to protect the safety of our Members, staff, or the public.
6.4 Business Transfers. In the event of a merger, acquisition, asset sale, or restructuring involving gas59, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change in the privacy practices applicable to your data before the transfer takes effect.
6.5 No Sale of Data. gas59 does not sell, rent, license, or otherwise commercialize your personal data to third parties for their own marketing or advertising purposes. This prohibition is absolute and applies regardless of the commercial context.
Important: gas59 will never ask you to provide your password, full bank card number, or national ID number via email, live chat, or any communication channel other than the secure, encrypted KYC upload portal within your account. Any such request from an external source should be treated as a phishing attempt and reported to [email protected] immediately.
gas59 uses cookies and similar tracking technologies on the Platform to deliver core functionality, improve user experience, and gather analytics. The categories of cookies we use are as follows:
You may manage your cookie preferences at any time through your browser settings. Disabling cookies beyond the strictly necessary category may affect the functionality of the Platform. Clearing your browser cookies will remove all stored preferences and session data, requiring you to log in again.
gas59 does not use third-party advertising network cookies or cross-site tracking technologies that follow you to websites other than gas59.cam.
8.1 Technical Safeguards. gas59 implements industry-standard technical security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for administrative access, and regular third-party penetration testing of our infrastructure.
8.2 Organizational Safeguards. Access to personal data within gas59 is strictly limited to personnel who require it to perform their job functions. All staff who handle personal data receive data protection training and are bound by confidentiality obligations. Our data protection practices are reviewed and audited on a regular schedule.
8.3 Breach Response. In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected Members, gas59 will notify affected individuals within 72 hours of becoming aware of the breach, wherever feasible, and will take all reasonable steps to contain the breach and mitigate its effects.
8.4 Your Role in Security. While gas59 applies robust technical and organizational safeguards, the security of your account also depends on you. You are responsible for maintaining a strong, unique password, enabling any available two-factor authentication, and logging out of your account on shared or public devices. If you believe your account has been compromised, contact [email protected] immediately.
The gas59 Platform is hosted on ISO 27001-aligned infrastructure with automated threat detection, real-time intrusion monitoring, and geo-redundant backups. Payment data flows through PCI DSS-compliant payment intermediaries and is never stored directly on gas59 servers.
gas59 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
Where you request deletion of your personal data (see Section 10), gas59 will comply within 30 days, subject to any overriding retention obligation imposed by law or regulation. Data that must be retained to fulfill a legal obligation will be isolated from active processing and deleted as soon as the applicable retention period expires.
As a Member of gas59 and a data subject, you hold the following rights in respect of your personal data. These rights may be exercised by contacting us at [email protected] with the subject line "Data Rights Request" and your registered account username.
Request a copy of the personal data gas59 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you.
Request deletion of your personal data where it is no longer necessary, or where you withdraw consent and no overriding legal basis applies.
Request that gas59 limit the processing of your data in certain circumstances, such as while a rectification request is being resolved.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interest, including direct marketing. gas59 will cease such processing unless compelling grounds override your objection.
gas59 will respond to all data rights requests within 30 calendar days of receipt. If a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day window. gas59 will not charge a fee for handling reasonable data rights requests.
Where gas59 is unable to comply with a request — for example, where retention is required by law — we will explain the specific reason in our response and inform you of any available avenue for further recourse.
The gas59 Platform may display content from, or reference, third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. While these providers deliver games accessible through the gas59 interface, they operate under their own privacy policies and data practices in respect of game session data.
gas59 is not responsible for the privacy practices of third-party game studios or any external websites that may be referenced in promotional or informational content. We recommend reviewing the privacy policies of any third-party service with which you interact independently of the gas59 Platform.
The gas59 Platform is strictly intended for adults aged 21 and over. gas59 does not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted as part of the KYC process for all Members.
If gas59 becomes aware that personal data has been collected from an individual under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any funds deposited will be returned to the original payment source.
21+ Only: If you are a parent or guardian and believe your child has registered an account on gas59, please contact us immediately at [email protected]. We will investigate and act promptly to close the account and delete the associated data.
gas59 operates from a licensing jurisdiction outside Indonesia and uses cloud infrastructure and third-party service providers that may be located in jurisdictions other than Indonesia. As a result, your personal data may be transferred to and processed in countries other than the country in which you reside.
Where personal data is transferred internationally, gas59 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards include contractual protections (such as standard data protection clauses incorporated into agreements with service providers) and ensuring that recipient jurisdictions maintain adequate data protection frameworks.
By using the gas59 Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Indonesia as described in this section, subject to the safeguards described above.
14.1 Right to Update. gas59 reserves the right to amend or update this Privacy Policy at any time. Changes may reflect updates to our data practices, changes in applicable law, or the introduction of new platform features that involve new categories of data processing.
14.2 Notification of Material Changes. Where changes to this Policy are material — meaning they affect the nature of the data we collect, the purposes for which we use it, or the rights available to you — gas59 will notify you via the email address registered on your account at least 14 days before the changes take effect.
14.3 Continued Use. Your continued use of the gas59 Platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of, and where applicable your consent to, the revised terms. If you do not accept the revised Policy, you must cease using the Platform and may request account closure by contacting [email protected].
14.4 Version History. The "Last Updated" date at the top of this page reflects the most recent revision. Prior versions of this Policy may be requested from our support team for reference purposes.
If you have any questions, concerns, or requests relating to this Privacy Policy or gas59's data practices, please contact our support and data protection team through the following channel:
Email: [email protected]
Response Time: Within 2 business hours during standard WIB (UTC+7) operating hours. All formal data rights requests are acknowledged within 24 hours and resolved within 30 calendar days.
When submitting a data rights request, please include your registered account username, the nature of your request, and any relevant details that will help us locate and process your data accurately. We may request proof of identity before acting on certain requests to protect against unauthorized access to your personal data by third parties.
Our support team is available 24/7 to address any privacy concerns or data rights requests. You can also review our Terms & Conditions for the full rules governing your account, or visit our Responsible Gaming page to learn about the tools available to help you stay in control.
Exercise your data rights by contacting:
[email protected]